UPD1 Handheld Drone Detector– Portable Anti-Drone System with Real-Time Detection & Direction Finding

Q1: What is the UPD1 used for?

A1: The UPD1 is a portable device for drone detection radar, anti drone systems, and jamming drones operations, providing detection, identification, early warning, and direction-finding.

Q2: How many drones can UPD1 detect at once?

A2: UPD1 can detect multiple drones in its vicinity, identifying common commercial drones like DJI and Autel using exdecs microwave counter-drone system technology.

Q3: Does UPD1 provide real-time alerts?

A3: Yes, the device delivers instant audio and visual alerts when a drone is detected, supporting efficient anti drone systems operations.

Q4: Can UPD1 identify drone models?

A4: Yes, UPD1 performs real-time drone model recognition for a wide range of commercial and FPV drones using drone detection radar and deep learning algorithms.

Q5: Is UPD1 portable for field operations?

A5: Absolutely. UPD1 is lightweight (similar to a standard cellphone) and durable, making it ideal for mobile jamming drones and exdecs microwave counter-drone system missions.

Q6: Does it support direction finding?

A6: Yes, with an optional direction-finding antenna, UPD1 can determine the approximate direction of detected drones for precise anti drone systems deployment.

Q7: How durable is the UPD1?

A7: The device is designed to be anti-vibration and anti-fall, ensuring reliable performance in field drone detection radar operations.

Q8: Can UPD1 work offline?

A8: Yes, UPD1 operates independently without a network, making it suitable for jamming drones missions in remote or urban environments.

Q9: What types of drones can it detect?

A9: UPD1 supports detection of over 900 drone models, including commercial drones (DJI, Autel) and homemade FPV or WiFi-enabled drones.

Q10: Does UPD1 integrate with other counter-drone systems?

A10: Yes, it can work alongside other exdecs microwave counter-drone system devices or networked anti drone systems for extended coverage.

Q11: What is the detection range of UPD1?

A11: The range varies based on environment and drone type, providing effective coverage for most low-altitude drone detection radar operations.

Q12: Is UPD1 easy to operate?

A12: Yes, UPD1 features a built-in screen for intuitive monitoring and alerts, making jamming drones and anti drone systems tasks straightforward for operators.

General Care Instructions for Drones and Drone Accessories

1. Battery Care

• Charging: Always use the recommended charger for your drone's battery. Avoid overcharging—once the battery is fully charged, unplug it to avoid damaging the battery.
  
• Storage: When not in use, store the battery in a cool, dry place. Avoid exposing the battery to extreme temperatures (below 0°C or above 40°C).
  
• Maintenance: Periodically check the battery’s health and charge cycles. Replace the battery after 300-500 charge cycles depending on its condition.
  

2. Cleaning

• Exterior Cleaning: Use a soft cloth to clean the drone’s body and propellers. Avoid using any abrasive materials that could scratch or damage the surface.
  
• Lens & Camera: Clean the camera lens and sensors with a microfiber cloth to remove dust and smudges. Never use chemical cleaners that might damage the lens coating.
  
• Propellers: Inspect and clean the propellers regularly, especially after use in dusty or dirty environments.
  

3. Storage

• Safe Storage: When storing your drone, ensure it’s kept in a safe, dry place where it won't be exposed to extreme temperatures, humidity, or direct sunlight.
  
• Transport: Use a protective case when transporting the drone to prevent damage. Never leave your drone exposed to the elements, especially in hot or humid conditions.
  

4. Pre-Flight Checks

• Battery: Ensure the battery is fully charged before flying.
  
• Propellers: Check that the propellers are secure and free from cracks or other damage.
  
• GPS and Sensors: Ensure the drone's GPS and other sensors are functioning properly before takeoff. Perform a quick calibration if necessary.
  

5. Post-Flight Care

• Cool Down: Allow the drone to cool down before packing it away. This is particularly important if you’ve been flying for an extended period.
  
• Post-Flight Cleaning: After each flight, clean the drone and check for any damage or wear. Inspect the propellers and motors for any debris or dirt that might affect performance.
  

6. Maintenance & Repairs

• Repairs: For any mechanical issues, contact a certified repair center or technician. Avoid attempting complex repairs yourself unless you're trained.
  
• Firmware Updates: Regularly check for firmware updates for your drone to ensure it has the latest features and safety improvements.
  

7. Environmental Considerations

• Weather Conditions: Avoid flying your drone in strong winds, heavy rain, or extreme temperatures. Always check the weather conditions before flying.
  
• Flying Location: Always ensure that you are flying in an open area, free from obstacles like trees, power lines, and buildings. Check local regulations for any restricted airspaces.

Shipping Policy

1. Processing Time

• Orders are typically processed within 1-2 business days of receipt. If there are any delays due to high demand or inventory issues, we will notify you as soon as possible.

2. Shipping Methods

• We offer several shipping options based on your location. The available methods are:
  Standard Shipping (5-7 business days)
  Expedited Shipping (2-3 business days)
  Express Shipping (Next-day delivery)

Shipping times may vary depending on the destination and availability of the product.

3. Shipping Fees

• Shipping fees are calculated at checkout based on your order's weight, size, and destination. You will be provided with a shipping quote before finalizing your purchase.
• We offer free standard shipping on orders over a certain amount (e.g., $1000) for specific regions.

4. International Shipping

• We ship globally to most countries. For international shipments, please note that customs duties, taxes, and fees are the responsibility of the customer and will be charged by the local authorities upon delivery.
• Delivery times may vary based on the destination.

5. Order Tracking

• Once your order has shipped, you will receive a tracking number by email. You can track the status of your shipment using the tracking link provided.

6. Delivery Issues

• If your package is delayed or lost in transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve any delivery issues.

Return & Refund Policy

1. Returns

• We want you to be completely satisfied with your purchase. If you are not satisfied, you can return most new, unused items within 30 days of delivery for a full refund or exchange.
• To initiate a return, please contact us at [Your Contact Email] with your order number and reason for the return. We will guide you through the return process.

2. Return Conditions

• Items must be returned in their original condition (unused, undamaged, and in the original packaging) to be eligible for a refund or exchange.
• Non-returnable items include:
  Customized or personalized items
  Opened or used drone batteries
  Sale items or items marked as non-returnable

3. Return Shipping Fees

• Return shipping is the responsibility of the customer unless the item is defective or was sent in error. We recommend using a trackable shipping service for returns to ensure your items are returned safely.
• Free Return Shipping: We offer free return shipping on defective products or if you receive the wrong item.

4. Refund Process

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Refunds will be processed to your original method of payment within 7-10 business days. Depending on your bank or credit card provider, it may take additional time for the refund to reflect in your account.

5. Exchanges

• If you would like to exchange your item for a different size, color, or model, please contact us with your request. If the exchange is approved, we will send out the new item and provide instructions for returning the original product.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund, including free return shipping for defective items.

For more details, please review our Shipping Policy.