Tattu Pro 14S 22000mAh 51.8V 25C Smart LiPo Drone Battery Pack with AS150U Anti-Spark Connector

Question 1: What are the main benefits of the Tattu Pro 14S 22000mAh smart battery?

Answer 1: The Tattu Pro 14S 22000mAh offers high energy density (1139.6Wh), an advanced BMS with SMBUS/UAVCAN protocol support, and a smart LED indicator for precise status monitoring, making it ideal for professional and industrial UAVs.

Question 2: Which drone protocols does this smart battery support?

Answer 2: This battery pack is fully compatible with both SMBUS and UAVCAN protocols, enabling seamless data communication and integration with modern flight controllers for real-time telemetry.

Question 3: Is the Tattu Pro 14S 22000mAh battery waterproof?

Answer 3: Yes, the Tattu Pro series is engineered with specialized waterproof and dustproof functions, allowing it to operate reliably in challenging weather conditions and agricultural environments.

Question 4: What are the key BMS functions integrated into this battery?

Answer 4: The integrated BMS provides essential safety and maintenance features, including health self-checks, charge protection, automatic balancing, and abnormal-status alarms.

Question 5: What is the discharge rate of this 14S battery?

Answer 5: The battery features a continuous discharge rate of 25C, with a maximum burst discharge rate of 50C, providing ample power for heavy-lift takeoffs and high-demand maneuvers.

Question 6: What type of discharge plug is used on the Tattu Pro 14S 22000mAh?

Answer 6: It comes equipped with a high-quality AS150U anti-spark connector, designed to prevent arcing and ensure a secure, high-current connection to your drone's power system.

Question 7: Can I customize the configuration or plugs for this battery?

Answer 7: Yes, Grepow offers customization options for various battery plugs, configurations, and specific discharging temperature requirements to suit your unique UAV platform.

Question 8: How do I identify the battery status without a flight controller?

Answer 8: The battery features an integrated smart LED indication system on the top panel, allowing users to quickly and accurately check the charge level and health status manually.

Question 9: What is the weight and dimensions of this battery pack?

Answer 9: The Tattu Pro 14S 22000mAh weighs approximately 7200g (±100g) and has physical dimensions of 117 x 174 x 238mm (LWH).

Question 10: Is there local support available for Tattu batteries?

Answer 10: Yes, Tattu provides dedicated local after-sales service and technical support located in Dublin, CA, ensuring quick assistance for North American customers.

Question 11: What makes the Tattu Pro cells superior to standard LiPo cells?

Answer 11: Each cell in the Tattu Pro series undergoes the most stringent matching process for capacity, voltage, internal resistance, and discharge curve consistency to ensure maximum performance and longevity.

Question 12: What professional applications is this battery best suited for?

Answer 12: It is specifically designed for medium and large drones used in agricultural spraying, land surveying, police surveillance, eVTOL, logistics delivery, and mining operations.

General Care Instructions for Drones and Drone Accessories

1. Battery Care

• Charging: Always use the recommended charger for your drone's battery. Avoid overcharging—once the battery is fully charged, unplug it to avoid damaging the battery.
  
• Storage: When not in use, store the battery in a cool, dry place. Avoid exposing the battery to extreme temperatures (below 0°C or above 40°C).
  
• Maintenance: Periodically check the battery’s health and charge cycles. Replace the battery after 300-500 charge cycles depending on its condition.
  

2. Cleaning

• Exterior Cleaning: Use a soft cloth to clean the drone’s body and propellers. Avoid using any abrasive materials that could scratch or damage the surface.
  
• Lens & Camera: Clean the camera lens and sensors with a microfiber cloth to remove dust and smudges. Never use chemical cleaners that might damage the lens coating.
  
• Propellers: Inspect and clean the propellers regularly, especially after use in dusty or dirty environments.
  

3. Storage

• Safe Storage: When storing your drone, ensure it’s kept in a safe, dry place where it won't be exposed to extreme temperatures, humidity, or direct sunlight.
  
• Transport: Use a protective case when transporting the drone to prevent damage. Never leave your drone exposed to the elements, especially in hot or humid conditions.
  

4. Pre-Flight Checks

• Battery: Ensure the battery is fully charged before flying.
  
• Propellers: Check that the propellers are secure and free from cracks or other damage.
  
• GPS and Sensors: Ensure the drone's GPS and other sensors are functioning properly before takeoff. Perform a quick calibration if necessary.
  

5. Post-Flight Care

• Cool Down: Allow the drone to cool down before packing it away. This is particularly important if you’ve been flying for an extended period.
  
• Post-Flight Cleaning: After each flight, clean the drone and check for any damage or wear. Inspect the propellers and motors for any debris or dirt that might affect performance.
  

6. Maintenance & Repairs

• Repairs: For any mechanical issues, contact a certified repair center or technician. Avoid attempting complex repairs yourself unless you're trained.
  
• Firmware Updates: Regularly check for firmware updates for your drone to ensure it has the latest features and safety improvements.
  

7. Environmental Considerations

• Weather Conditions: Avoid flying your drone in strong winds, heavy rain, or extreme temperatures. Always check the weather conditions before flying.
  
• Flying Location: Always ensure that you are flying in an open area, free from obstacles like trees, power lines, and buildings. Check local regulations for any restricted airspaces.

Shipping Policy

1. Processing Time

• Orders are typically processed within 1-2 business days of receipt. If there are any delays due to high demand or inventory issues, we will notify you as soon as possible.

2. Shipping Methods

• We offer several shipping options based on your location. The available methods are:
  Standard Shipping (5-7 business days)
  Expedited Shipping (2-3 business days)
  Express Shipping (Next-day delivery)

Shipping times may vary depending on the destination and availability of the product.

3. Shipping Fees

• Shipping fees are calculated at checkout based on your order's weight, size, and destination. You will be provided with a shipping quote before finalizing your purchase.
• We offer free standard shipping on orders over a certain amount (e.g., $1000) for specific regions.

4. International Shipping

• We ship globally to most countries. For international shipments, please note that customs duties, taxes, and fees are the responsibility of the customer and will be charged by the local authorities upon delivery.
• Delivery times may vary based on the destination.

5. Order Tracking

• Once your order has shipped, you will receive a tracking number by email. You can track the status of your shipment using the tracking link provided.

6. Delivery Issues

• If your package is delayed or lost in transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve any delivery issues.

Return & Refund Policy

1. Returns

• We want you to be completely satisfied with your purchase. If you are not satisfied, you can return most new, unused items within 30 days of delivery for a full refund or exchange.
• To initiate a return, please contact us at returns@uniteduav.com with your order number and reason for the return. We will guide you through the return process.

2. Return Conditions

• Items must be returned in their original condition (unused, undamaged, and in the original packaging) to be eligible for a refund or exchange.
• Non-returnable items include:
  Customized or personalized items
  Opened or used drone batteries
  Sale items or items marked as non-returnable

3. Return Shipping Fees

• Return shipping is the responsibility of the customer unless the item is defective or was sent in error. We recommend using a trackable shipping service for returns to ensure your items are returned safely.
• Free Return Shipping: We offer free return shipping on defective products or if you receive the wrong item.

4. Refund Process

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Refunds will be processed to your original method of payment within 7-10 business days. Depending on your bank or credit card provider, it may take additional time for the refund to reflect in your account.

5. Exchanges

• If you would like to exchange your item for a different size, color, or model, please contact us with your request. If the exchange is approved, we will send out the new item and provide instructions for returning the original product.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund, including free return shipping for defective items.

For more details, please review our Shipping Policy.