UIS220 Industrial Drone for UAV Inspection & Roof Inspections | UNITED UAV

Q1: What is the maximum flight time of the UIS220 drone utility inspection UAV?

A1: The UIS220 can achieve up to 38 minutes of flight time on a single battery charge, ensuring reliable performance for long-duration drone inspections such as rooftop surveys, utility inspections, and industrial site monitoring.

Q2: What is the maximum image transmission range of the UIS220 drone?

A2: The UIS220 offers a 15 km image transmission range, enabling drones in inspection to maintain stable connections and high-definition video streaming, even in complex industrial environments.

Q3: How does the UIS220 handle obstacle avoidance during drone inspections?

A3: Equipped with visual sensors and obstacle detection technology, the UIS220 can identify obstacles in real time, ensuring safer inspections by drone in rooftops, substations, and warehouses.

Q4: Can the UIS220 perform drone roof inspections in low-light or night conditions?

A4: Yes, the UIS220 supports thermal imaging and enhanced night vision, making it ideal for drone roof inspection tasks during both day and night operations.

Q5: What industries can benefit from the UIS220 drone utility inspection UAV?

A5: The UIS220 is widely used across powerline inspection, rooftop inspection, utility monitoring, warehouse inspection, and infrastructure maintenance, making it one of the most versatile drone inspection services platforms.

Q6: What is the maximum take-off altitude of the UIS220 drone?

A6: The UIS220 supports a maximum take-off altitude of 6,000 meters, enabling reliable drone inspections in high-altitude regions and mountainous environments.

Q7: Does the UIS220 drone support 5G data transmission for drone inspections?

A7: Yes, the UIS220 comes with a 5G module supporting both SA and NSA modes, enabling low-latency video transmission (≤300ms) and ensuring smoother drone inspection services.

Q8: How portable is the UIS220 drone utility inspection UAV?

A8: With a diagonal size of 486mm and lightweight design, the UIS220 is easy to transport and deploy, making it suitable for quick-response drone inspections in industrial and urban environments.

Q9: What kind of remote controller does the UIS220 use?

A9: The UIS220 includes a lightweight 1.25kg remote controller with a 7.02-inch, 1000-nit high-brightness screen, ensuring clear visibility during drone utility inspection operations under direct sunlight.

Q10: Does the UIS220 support docking station integration for continuous drone inspections?

A10: Yes, the UIS220 works with an intelligent docking station that supports fast battery swapping (<2 min) and relay flight operations, ensuring uninterrupted inspections by drone across extended areas.

Q11: How accurate is the positioning system of the UIS220 UAV?

A11: The UIS220 is equipped with an RTK positioning system that delivers 1 cm horizontal and 1.5 cm vertical accuracy, ensuring precise navigation for drone roof inspections and utility mapping.

Q12: What after-sales support is available for the UIS220 drone inspection services?

A12: UNITED UAV provides global technical support, firmware updates, training for drone inspection operators, and spare parts supply, ensuring long-term reliability for all drone inspections and industrial applications.

General Care Instructions for Drones and Drone Accessories

1. Battery Care

• Charging: Always use the recommended charger for your drone's battery. Avoid overcharging—once the battery is fully charged, unplug it to avoid damaging the battery.
  
• Storage: When not in use, store the battery in a cool, dry place. Avoid exposing the battery to extreme temperatures (below 0°C or above 40°C).
  
• Maintenance: Periodically check the battery’s health and charge cycles. Replace the battery after 300-500 charge cycles depending on its condition.
  

2. Cleaning

• Exterior Cleaning: Use a soft cloth to clean the drone’s body and propellers. Avoid using any abrasive materials that could scratch or damage the surface.
  
• Lens & Camera: Clean the camera lens and sensors with a microfiber cloth to remove dust and smudges. Never use chemical cleaners that might damage the lens coating.
  
• Propellers: Inspect and clean the propellers regularly, especially after use in dusty or dirty environments.
  

3. Storage

• Safe Storage: When storing your drone, ensure it’s kept in a safe, dry place where it won't be exposed to extreme temperatures, humidity, or direct sunlight.
  
• Transport: Use a protective case when transporting the drone to prevent damage. Never leave your drone exposed to the elements, especially in hot or humid conditions.
  

4. Pre-Flight Checks

• Battery: Ensure the battery is fully charged before flying.
  
• Propellers: Check that the propellers are secure and free from cracks or other damage.
  
• GPS and Sensors: Ensure the drone's GPS and other sensors are functioning properly before takeoff. Perform a quick calibration if necessary.
  

5. Post-Flight Care

• Cool Down: Allow the drone to cool down before packing it away. This is particularly important if you’ve been flying for an extended period.
  
• Post-Flight Cleaning: After each flight, clean the drone and check for any damage or wear. Inspect the propellers and motors for any debris or dirt that might affect performance.
  

6. Maintenance & Repairs

• Repairs: For any mechanical issues, contact a certified repair center or technician. Avoid attempting complex repairs yourself unless you're trained.
  
• Firmware Updates: Regularly check for firmware updates for your drone to ensure it has the latest features and safety improvements.
  

7. Environmental Considerations

• Weather Conditions: Avoid flying your drone in strong winds, heavy rain, or extreme temperatures. Always check the weather conditions before flying.
  
• Flying Location: Always ensure that you are flying in an open area, free from obstacles like trees, power lines, and buildings. Check local regulations for any restricted airspaces.

Shipping Policy

1. Processing Time

• Orders are typically processed within 1-2 business days of receipt. If there are any delays due to high demand or inventory issues, we will notify you as soon as possible.

2. Shipping Methods

• We offer several shipping options based on your location. The available methods are:
  Standard Shipping (5-7 business days)
  Expedited Shipping (2-3 business days)
  Express Shipping (Next-day delivery)

Shipping times may vary depending on the destination and availability of the product.

3. Shipping Fees

• Shipping fees are calculated at checkout based on your order's weight, size, and destination. You will be provided with a shipping quote before finalizing your purchase.
• We offer free standard shipping on orders over a certain amount (e.g., $1000) for specific regions.

4. International Shipping

• We ship globally to most countries. For international shipments, please note that customs duties, taxes, and fees are the responsibility of the customer and will be charged by the local authorities upon delivery.
• Delivery times may vary based on the destination.

5. Order Tracking

• Once your order has shipped, you will receive a tracking number by email. You can track the status of your shipment using the tracking link provided.

6. Delivery Issues

• If your package is delayed or lost in transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve any delivery issues.

Return & Refund Policy

1. Returns

• We want you to be completely satisfied with your purchase. If you are not satisfied, you can return most new, unused items within 30 days of delivery for a full refund or exchange.
• To initiate a return, please contact us at [Your Contact Email] with your order number and reason for the return. We will guide you through the return process.

2. Return Conditions

• Items must be returned in their original condition (unused, undamaged, and in the original packaging) to be eligible for a refund or exchange.
• Non-returnable items include:
  Customized or personalized items
  Opened or used drone batteries
  Sale items or items marked as non-returnable

3. Return Shipping Fees

• Return shipping is the responsibility of the customer unless the item is defective or was sent in error. We recommend using a trackable shipping service for returns to ensure your items are returned safely.
• Free Return Shipping: We offer free return shipping on defective products or if you receive the wrong item.

4. Refund Process

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Refunds will be processed to your original method of payment within 7-10 business days. Depending on your bank or credit card provider, it may take additional time for the refund to reflect in your account.

5. Exchanges

• If you would like to exchange your item for a different size, color, or model, please contact us with your request. If the exchange is approved, we will send out the new item and provide instructions for returning the original product.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund, including free return shipping for defective items.

For more details, please review our Shipping Policy.