UPL2-PRO Handheld Drone Locator – Advanced Counter Drone Technology & Detection System

Q1: What is the UPL2 PRO?

A1: The UPL2 PRO is a handheld drone detection system designed for counter-UAS operations, capable of detecting and tracking both commercial and FPV drones in real time.

Q2: Which drones can UPL2 PRO detect?

A2: It can detect over 900 drone models, including DJI, Autel, Feimi, homemade FPV drones, and racing drones, making it ideal for handheld drone detection tasks.

Q3: Does UPL2 PRO support FPV drone detection?

A3: Yes, UPL2 PRO features enhanced low-frequency FPV detection, optimized for identifying homemade racing drones and their video feeds.

Q4: Can it track drone operators?

A4: Yes, UPL2 PRO provides real-time pilot positioning, allowing one-click navigation to locate the operator during counter-UAS missions.

Q5: Is the UPL2 PRO portable?

A5: Absolutely, it weighs only 650g and functions without external antennas when detecting common commercial drones, making it easy for field deployment.

Q6: What frequencies does it cover?

A6: UPL2 PRO supports full-band detection across low-frequency FPV channels and commercial UAV communication bands.

Q7: Can UPL2 PRO parse FPV video transmissions?

A7: Yes, it offers real-time FPV video demodulation, providing enhanced clarity of first-person view feeds from racing drones.

Q8: How fast can it detect multiple drones?

A8: The handheld drone detection system supports simultaneous real-time positioning and trajectory tracking of multiple drones in the area.

Q9: Is it suitable for urban counter-UAS operations?

A9: Yes, UPL2 PRO is ideal for low-altitude airspace monitoring and counter-UAS missions in complex urban environments.

Q10: Does it require network connectivity?

A10: No, UPL2 PRO operates independently and provides accurate real-time drone detection and tracking without external connections.

Q11: Can it identify commercial drones like DJI and Autel?

A11: Yes, it accurately detects and tracks popular commercial drones including DJI (with O4 transmission support), Autel, and Feimi.

Q12: What is the primary use of the UPL2 PRO?

A12: It is designed as a compact, lightweight, and advanced handheld drone detection system for counter-UAS operations, pilot tracking, and FPV monitoring.

General Care Instructions for Drones and Drone Accessories

1. Battery Care

• Charging: Always use the recommended charger for your drone's battery. Avoid overcharging—once the battery is fully charged, unplug it to avoid damaging the battery.
  
• Storage: When not in use, store the battery in a cool, dry place. Avoid exposing the battery to extreme temperatures (below 0°C or above 40°C).
  
• Maintenance: Periodically check the battery’s health and charge cycles. Replace the battery after 300-500 charge cycles depending on its condition.
  

2. Cleaning

• Exterior Cleaning: Use a soft cloth to clean the drone’s body and propellers. Avoid using any abrasive materials that could scratch or damage the surface.
  
• Lens & Camera: Clean the camera lens and sensors with a microfiber cloth to remove dust and smudges. Never use chemical cleaners that might damage the lens coating.
  
• Propellers: Inspect and clean the propellers regularly, especially after use in dusty or dirty environments.
  

3. Storage

• Safe Storage: When storing your drone, ensure it’s kept in a safe, dry place where it won't be exposed to extreme temperatures, humidity, or direct sunlight.
  
• Transport: Use a protective case when transporting the drone to prevent damage. Never leave your drone exposed to the elements, especially in hot or humid conditions.
  

4. Pre-Flight Checks

• Battery: Ensure the battery is fully charged before flying.
  
• Propellers: Check that the propellers are secure and free from cracks or other damage.
  
• GPS and Sensors: Ensure the drone's GPS and other sensors are functioning properly before takeoff. Perform a quick calibration if necessary.
  

5. Post-Flight Care

• Cool Down: Allow the drone to cool down before packing it away. This is particularly important if you’ve been flying for an extended period.
  
• Post-Flight Cleaning: After each flight, clean the drone and check for any damage or wear. Inspect the propellers and motors for any debris or dirt that might affect performance.
  

6. Maintenance & Repairs

• Repairs: For any mechanical issues, contact a certified repair center or technician. Avoid attempting complex repairs yourself unless you're trained.
  
• Firmware Updates: Regularly check for firmware updates for your drone to ensure it has the latest features and safety improvements.
  

7. Environmental Considerations

• Weather Conditions: Avoid flying your drone in strong winds, heavy rain, or extreme temperatures. Always check the weather conditions before flying.
  
• Flying Location: Always ensure that you are flying in an open area, free from obstacles like trees, power lines, and buildings. Check local regulations for any restricted airspaces.

Shipping Policy

1. Processing Time

• Orders are typically processed within 1-2 business days of receipt. If there are any delays due to high demand or inventory issues, we will notify you as soon as possible.

2. Shipping Methods

• We offer several shipping options based on your location. The available methods are:
  Standard Shipping (5-7 business days)
  Expedited Shipping (2-3 business days)
  Express Shipping (Next-day delivery)

Shipping times may vary depending on the destination and availability of the product.

3. Shipping Fees

• Shipping fees are calculated at checkout based on your order's weight, size, and destination. You will be provided with a shipping quote before finalizing your purchase.
• We offer free standard shipping on orders over a certain amount (e.g., $1000) for specific regions.

4. International Shipping

• We ship globally to most countries. For international shipments, please note that customs duties, taxes, and fees are the responsibility of the customer and will be charged by the local authorities upon delivery.
• Delivery times may vary based on the destination.

5. Order Tracking

• Once your order has shipped, you will receive a tracking number by email. You can track the status of your shipment using the tracking link provided.

6. Delivery Issues

• If your package is delayed or lost in transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve any delivery issues.

Return & Refund Policy

1. Returns

• We want you to be completely satisfied with your purchase. If you are not satisfied, you can return most new, unused items within 30 days of delivery for a full refund or exchange.
• To initiate a return, please contact us at [Your Contact Email] with your order number and reason for the return. We will guide you through the return process.

2. Return Conditions

• Items must be returned in their original condition (unused, undamaged, and in the original packaging) to be eligible for a refund or exchange.
• Non-returnable items include:
  Customized or personalized items
  Opened or used drone batteries
  Sale items or items marked as non-returnable

3. Return Shipping Fees

• Return shipping is the responsibility of the customer unless the item is defective or was sent in error. We recommend using a trackable shipping service for returns to ensure your items are returned safely.
• Free Return Shipping: We offer free return shipping on defective products or if you receive the wrong item.

4. Refund Process

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Refunds will be processed to your original method of payment within 7-10 business days. Depending on your bank or credit card provider, it may take additional time for the refund to reflect in your account.

5. Exchanges

• If you would like to exchange your item for a different size, color, or model, please contact us with your request. If the exchange is approved, we will send out the new item and provide instructions for returning the original product.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund, including free return shipping for defective items.

For more details, please review our Shipping Policy.